Statistics on shoppers returning to home-cooking in the midst of the economies woes won’t surprise anyone. For several years now, it is has been well documented that converting dollars from foodservice to food retailing has been one of the most popular ways to save among shoppers. At the beginning of the recession, cookbooks flew of [...]
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To Win at ICSC Las Vegas, Prepare
May 3rd, 2012Whether you are a first-time participant or a veteran attending the International Council of Shopping Centers (ICSC) RECon 2012 in Las Vegas on May 20-23, returning home a winner can be a challenge. Consider these four tips when planning your trip: Set appointments for at least 75% of your time. RECon is unlike most other [...]
Up the Value of Your Data Mart: Patients Are Revealing Your Future
April 26th, 2012Healthcare providers lead the pack in gathering data on their “customers,” having been at it for years. But just amassing info in your data mart isn’t enough. What you do with that data speaks volumes about your future. How healthy is your network’s prognosis? While healthcare providers sit on some of the most valuable consumer [...]
In the Future, Everything Will Be a Coffee Shop: A Q&A with Stephen Gordon, Part 2
April 25th, 2012Following up on yesterday’s blog, we continue our conversation about the future of retailing with Stephen Gordon. He thinks coffee shops will replace many retail stores, as well as universities and offices. The Shreveport attorney and prescient commentator predicts some bold scenarios about how online commerce will soon trump many traditional retail locations in his [...]
In the Future, Everything Will Be a Coffee Shop: A Q&A with Stephen Gordon, Part 1
April 24th, 2012You’ve got to attack showrooming. Decide on smaller stores or not. Unify sales strategies to cover omni-channel marketing. It’s never been more critical for a retailer to have the right analytics to drive the game-changing decisions you’re facing. It’s serious stuff that we’re guiding clients through daily. Because even if you’re not a big-box store [...]
Healthcare Reform: Two Years In and Wondering
April 18th, 2012There’s no going back. While we wait and wonder about the upcoming Supreme Court decision in June, we all know healthcare is well on its way down a new path, thanks to the Patient Protection and Affordable Care Act of 2010. Some components of the plan are in the pipeline already, with certain patients receiving [...]
Big Data Part 1: Bring It to Life With Big Analysis
April 16th, 2012If you’re like many retail and restaurant businesses, you’re becoming more overwhelmed with data than ever before. It’s just so incredibly easy to amass — from your loyalty programs to coupon usage to customer information gathered from your company’s social media. There’s no doubt all that data is size XXL and growing. The fact is, [...]
Recipe for Smarter Meal Dayparts Using Analytics
April 11th, 2012Have you had your slunch today? Are you going out for pressert? Years ago, one of my office-mates regularly invited us to join her for “slunch,” which was her version of a late lunch that included an early snack. Who knew she was so ahead of the times? Today, slunch is a new meal combining [...]
Defining an ambulatory strategy – Start with the data you already have
April 10th, 2012This post is geared toward hospitals and health systems that are either working to build their ambulatory network, or those that currently have a network in place, but need to optimize it. My advice to you: Start with the facts. And by facts, I mean data. By properly analyzing and interpreting your data you can [...]
Balancing Patient Convenience and Efficiency: How Analytics Can Help
April 9th, 2012Last September the American Hospital Association published a report titled “Hospitals and Care Systems of the Future.” Amidst broad change throughout the industry, the report lists “must-do strategies to succeed in the future.” Among the top 10: • Align hospitals, physicians and other providers across the care continuum. • Improve efficiency through productivity and financial [...]
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